Ensure guest rooms are thoroughly cleaned, sanitized, and ready for guests’ arrivals. Inspect rooms for any maintenance issues and answer all guest requests quickly and graciously.
- Has a minimum one (1) years of facility experience.
- Effective verbal and written communication skills in English.
- Willing to work weekends and holidays based on business needs.
- Understand and follow all Housekeeping procedures.
- Understand and follow all safety procedures.
- Understand and follow all chemical safety guidelines.
- Stay guest focused and nurture an excellent guest experience.
- Clean guest rooms with attention to detail and care.
- Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Company’s Operating Procedures.
- Provide exceptional customer service and greet all guests with a smile.
- Practice safety standards always and keep the property safe for guest and associates.
- Understand all hotel Safety procedures such as proper lifting, ladder safety, first aid, eye protection and chemical safety.
- Thoroughly clean and sanitize guest rooms according to Company’s cleanliness and quality standards.
- Inspect all linen for stains, debris, and condition prior to placing in guest rooms.
- Inspect all cleaned rooms for quality and cleanliness.
- Clean and sanitize public areas as assigned by management.
- Report necessary maintenance items to be repaired.
- Report any illegally activity to management (i.e., drug, weapons, prostitution, etc.).
- Report all lost and found items to your supervisor.
- Perform deep clean assignments as instructed by your supervisor.
- Ensure all guest rooms are safe and secure. Verifying by closing the door and that the latched is closed.
- Fully understand and be able to perform all duties of House Person and Laundry Attendants.
- Perform other duties as needed and requested by management.
- Willing to take responsibility and accountability for the team.
- Strong attention to detail & ability to multitask.
- Epitomize professionalism.
- Determined and motivated to meet and exceed expectations.
- Reliable, responsible, and dependable
- Highly developed verbal and written communication skills
- Motivating team player
- Active & attentive listener
- Open with praise; discreet with criticism.
- Emphatic and tolerant
- Consistent and influential
- Rational, prudent, and practical