Our mission at Goldfish is simple - teach children to be safer in and around the water, while making their experience
Golden.
We work every day to make sure we provide WOW customer service and top-notch swim lessons. But
none of that matters if we don’t have an amazing team - people who share our passion and commitment to making a difference with each swimmer that dives through our doors.
Goldfish Swim School Core Values:
- We go above and beyond with every detail to create a GOLDEN EXPERIENCE!
- We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.
- We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.
- We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.
- We make a big deal about life’s accomplishments by remembering to CELEBRATE!
Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
Role: Assistant General Manager
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Primary Responsibilities:
- Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
- Assists General Manager and department managers with fulfillment the daily tasks
- Manages the staff and encourages high productivity, excellent performance and positive employee satisfaction
- Trains and oversees the aquatics department to provide superior swim instruction to the students
- Gains knowledge and experience in the pool operations necessary to maintain a safe and sanitary swim environment
- Initiates workplace employee engagement with the goal of achieving improved employee satisfaction
- Provides direction in the retail and vending departments; also provides sales and marketing training to all qualified staff
- Works with staff on class scheduling, student progress, customer service and employee performance & training
- Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff
- Advances through cross-training in multiple roles and substitutes when necessary
- Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members
Job Qualifications and Skills:
- Prior related leadership, management and teaching experience is preferred (supervisory roles)
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter
- Excellent communication and organizational skills
- Ellis and Associates Lifeguard Trainer
- Pool Operator Certification
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Our pools are disinfected by a Nexgen chlorination system and additionally filtered through a UV system to provide the safest swimming environment. Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces.
Certificates and Licenses: Lifeguard, CPR, AED and First Aid certifications required (included in paid-training – must be obtained in 45 days of employment)
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School -Carrollton West Plano is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com.
Job Type: Full-time
Pay: $46,000.00 - $48,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.