The Bottle Cap Group, a local restaurant group, stands out with its diverse and innovative concepts. Our genuine passion for the food and beverage industry drives us to create experiences that keep our customers coming back for more.
We are in search of a committed individual to take on the crucial role of Assistant Manager at our Brazwell’s locations in Charlotte, NC. This role requires a flexible schedule, including nights and weekends, and the ability to thrive in a fast-paced environment.
This is an entry-level management position that assists with daily operations.
Bottle Cap is looking for an Assistant Manager who can direct a team and provide a great customer experience. Our locations are open seven days a week and have various operating hours. We are looking for someone dedicated and serious with a great attitude and willingness to provide a great customer experience and direct the FOH and BOH team.
Summary of Position:
Provide friendly, responsive service to create an exceptional experience for all our guests. In addition to providing a great atmosphere, this position works with all employees in the FOH and BOH daily. It keeps the GM informed of all operations and happenings within the restaurant.
Responsibilities and Duties
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Supervises restaurant and all related areas in the absence of the GM.
- Make recommendations you genuinely feel our guests will enjoy.
- Answer questions about our food, beverages, scheduled entertainment, and other restaurant functions and services.
- Ensures all employees have proper supplies and equipment.
- Communicates any issues regarding food quality and service levels to GM.
- Monitor alcohol and beverage service to ensure compliance with local laws.
- Assists in achieving or exceeding budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Assist in delivering food and beverages from kitchen and bar to guests during peak times.
- Help maintain clean service areas.
- Thank guests for their visit and invite them to return.
- Manage and Direct both FOH & BOH employees with daily tasks and checklists
Qualifications and Skills
- You must communicate clearly about your schedule and shift and show up on time as scheduled.
- Must have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills and can handle money and operate a point-of-sale system.
- Be able to work in a standing position for long periods of time.
Benefits:
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid time off
- Vision Insurance
Job Type: Full-time
Pay: $51,250.00 - $60,500.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
Ability to Relocate:
- Charlotte, NC: Relocate before starting work (Required)
Work Location: In person