JOE & THE JUICE - COFFEE MANAGER
Job Title: Coffee Manager
Department/Function: Operations
Location: US Market
Report to: Head of Coffee
Details: Full-Time, Exempt
GENERAL DESCRIPTION
Joe & the Juice is a leading retail café concept that was established in Denmark in 2002 that focuses on culture, dynamic and healthy products, and first-class service.
Since its establishment, Joe & the Juice has expanded globally with over 300 stores in 15 countries. Since 2016, Joe & the Juice has undergone a rapid expansion in the US and are currently operating 60 stores across the country.
Leadership experience, flexibility, a “get it done” attitude and the ability to work in a dynamic and rapidly changing environment are musts for a successful applicant.
The candidate must fundamentally enjoy building and motivating a team.
As a Coffee Manager in JOE & THE JUICE, you have the overall responsibility for controlling and optimizing our new Coffee initiatives throughout the US.
RESPONSIBILITIES
- Work closely with Head of Coffee and Operations to roll out new extensive training courses with Campus Trainers, Head Barista’s, Regional Managers, SWAT and Bar Managers
- Oversee new coffee and equipment to J&TJ stores across the US
- Educate J&TJ campus trainers and ensure new training programme is being delivered correctly and sit on classes regularly
- Coffee Specialist will be further trained as needed by our preferred coffee roasting partner and equipment suppliers for further knowledge in all areas
- Coffee Specialist will be a leading figure to inspire others- educate and teach to ultimately bring the quality and standards to the highest level in Joe &The Juice stores
- Attend stores regularly to check on standards being served, extraction times and recipes- taste coffee and ensure cleaning of equipment is carried out and in good working order
- In the event of equipment issues or breakdowns the Coffee Specialist will be the first point of contact to problem solve and assess the issue then make the decision for next call of action- contact relevant technicians and be responsible for any follow up needed in this area to minimise down time- loss of trade in stores
- Coffee Specialist will ensure all recipe sheets are in store and correct-conduct regular tasting checks of espresso, drip, cold coffee plus check on correct stock rotation at time of store visit
- Travel to other parts of the US regularly as needed to check on standards in all stores and deliver training as needed
- Coffee Specialist works closely with Head Barista’s and Bar Manager to maintain basic front end part replacement- can hold stock for these items also
- Support when rolling out new products to ensure staff understand the product and know how to make well
- Understand new equipment being introduced to stores and be able to demonstrate and train staff to operate correctly
- Be aware of current trends within the US market
IDEAL APPLICANT REQUIREMENTS
- Minimum 5 years experience in coffee industry or multi-unit F&B company
- Extremely passionate about coffee
- Past leadership experience
- Solid Barista training experience necessary
- Passion for delivering and sharing knowledge
- Specialty coffee background preferred
- Knowledge of current coffee equipment in market- La Marzocco coffee machines, Mythos and Mahlkonig grinders, Puq press
- Ability to travel as needed throughout the US
- A strong communicator with great interpersonal skills, in person and writing
- Strong project management skills collaborating with stakeholders
- Structured, time efficient and can prioritise work in complex situations
- Detail oriented with great respect of structure, deadlines and working in organized manner
Notice of Non-Discrimination Policy
https://tinyurl.com/joejuicenotice
Job Types: Full-time, Contract
Pay: $78,000.00 - $96,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Restaurant type:
- Bar
- Café
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- New York, NY: Relocate before starting work (Required)
Work Location: In person