Supervise and manage a team of 16 employees across two shifts.
Ensure employees adhere to their schedules and perform their duties effectively.
Serve as the primary point of contact for clients, addressing any concerns or issues promptly.
Monitor and evaluate employee performance, providing feedback and coaching as needed.
Conduct regular team meetings to communicate company policies, updates, and goals.
Assist in training new hires and ensure they understand their roles and responsibilities.
Handle scheduling, attendance tracking, and shift adjustments as necessary.
Ensure compliance with airport regulations and safety protocols.
Maintain records of employee performance, incidents, and other relevant information.
Collaborate with management to develop and implement operational improvements.
Must be able to pass PANYNJ badging requirements.