Overview:
We are seeking an Entry Level Customer Service Representative to join our team. This position offers an excellent opportunity for individuals looking to start their career in customer service. The ideal candidate will have strong communication skills and a passion for assisting customers.
Duties:
- Provide information about products and services
- Assist customers with order placement, tracking, and issue resolution
- Maintain accurate customer records in the database
- Upsell products or services to increase revenue
Skills:
- Fluent in English; proficiency in Spanish is a plus
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide suitable solutions
- Strong multitasking abilities to handle various customer requests simultaneously
- Bilingual candidates are encouraged to apply
This position offers:
- Competitive hourly pay rate
- Opportunities for career growth and advancement within the company
- Comprehensive training program to enhance customer service skills
If you are a motivated individual with a passion for customer service and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity as an Entry Level Customer Service Representative.
Job Type: Full-time
Pay: $25,780.00 - $40,230.00 per year
Benefits:
- Health insurance
- On-the-job training
- Professional development assistance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person