Part-time position 25 hours per week to start out with potential to transition to full-time with benefits once business get busier!
Caregiving is our passion
At Senior Helpers of Monterey Park , we provide care and comfort at home to seniors. Each of us is a caregiver at heart. Every team member contributes to our mission of providing exceptional in-home care every day. We are proud to be part of a franchise system that is the first and only national in-home care provider to receive certification as a Great Place to Work.
If you're looking for a home with a company where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, we look forward to hearing from you. Come join our fast-growing team!
What You Will Do (Responsibilities)
Senior Helpers of Monterey Park has immediate opening for a professional, responsible, reliable and compassionate Office Manager. This is a full-time exempt position, working closely with the owner as we expand our footprint in Monterey Park.
Daily Activities include: (including, but not limited to):
o Assist with all activities related to caregivers recruitment & interviewing
o Assist with managing Caregivers - Hiring, scheduling, training, etc.
o Create new hire packets and employee handbooks
o Verify complete caregiver information in the file after hiring
o Input caregiver information into home care software (WellSky)
o Complete caregiver reference checks and criminal background checks
o Ensure all caregiver employment paperwork is completed properly and filed according to policy
o Process caregiver care logs and adhere to authorizations for accurate billing and invoicing
· Assist with Client communications.
o Create and send client welcome packets
o Input client leads into homecare scheduling software and mail the appropriate material to each prospect. Ensure all information is properly filed, organized and easily accessible
o Create and maintain client folders
o Maintaining effective communications with clients, family members, caregivers and others involved in the care of the individual
· Assist with Office Operations
o Answer and screen incoming phone calls in a pleasant, courteous manner
o Perform general office functions as assigned
This job description may be modified at any time. Other duties and responsibilities may be assigned.
What we need from you (Qualifications)
· Minimum of one year in a Health Care front office managerial setting
· Familiar with a variety of the home care concepts, practices, and procedures
· Ability to communicate pleasantly and effectively with callers and internal staff
· Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills
· Ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
· Must possess a strong and demonstrated working knowledge of the MS Office
· Prior working experience involving non-medical care administered to seniors preferred
· Bi-lingual in Chinese or Spanish language is preferred
This location is independently owned and operated and Senior Helpers is the nation's premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia, Alzheimer's and Parkinson's, to personal and companion care to help individuals looking for a little assistance with daily activities. Founded in 2002 with a vision to help seniors age with dignity despite age-related illnesses and mobility challenges, Senior Helpers has over 300 combined franchised-corporate store businesses that have cared for tens of thousands of seniors. Senior Helpers' culture is based on strong core values, recognition of achievements and respect.
We are an equal opportunity employer and prohibit discrimination/harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are a Drug-Free Workplace.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Ability to Commute:
- Monterey Park, CA 91754 (Preferred)
Ability to Relocate:
- Monterey Park, CA 91754: Relocate before starting work (Preferred)
Work Location: In person