Role: Inbound Sales and Service Representative
Job Type: Part Time
Pay: Starting at $19.50/hour + Uncapped Commission (Estimated $300-$500 per week)
Gameday Your Way is the one stop shop for authentic Gameday experiences, providing sports and entertainment travel packages for fans of college and professional sports. We are seeking a dynamic and motivated Inbound sales representative to join our fast-paced and growing team. The successful candidate will be responsible for generating sales and sponsorship revenue for the company, focusing on outbound sales efforts.
Responsibilities:
· Generate new business by communicating with potential customers by answering inbound calls, emails, social media outreach, and text.
· Manage and grow existing customer accounts by understanding their needs, building relationships, and providing excellent customer service.
· Educate customers on our products and services and tailor solutions to their unique needs.
· Meet or exceed sales targets on a monthly and quarterly basis.
· Develop a deep understanding of Gameday’s service offerings and upsell clients
· Work closely with other teams, including Marketing, Operations, and Customer Service, to ensure a seamless customer experience.
· Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
· Updating and managing all sales activities, opportunities, and account information in CRM
· Handle complaints, refunds, and general customer service inquiries
Qualifications:
· Bachelor's degree or pursuing a bachelor's degree in Sales, Marketing, Business Administration or related field preferred
· Proven track record of achieving sales targets and growing accounts in a fast-paced sales environment.
· Excellent verbal and written communication skills.
· Strong problem-solving and critical thinking skills.
· Ability to work independently as well as part of a team.
· Proficient in Microsoft Office and experience with CRM software (ActiveCampaign preferred).
· Passion for sports and entertainment travel.
· Has a “can do” attitude and loves to be challenged.
· Is metrics-oriented, organized and has a need to win.
· Money driven and a self-starter.
· Ability to work under pressure, organize and prioritize responsibilities.
Shift:
· 8-hour shift
· Day shift
Date range:
· 3-5 Days per Week
· Saturday availability needed during fall football season
· Seasonal - June-December
Work setting:
· In-person
Ability to commute/relocate:
· Lincolnshire, IL 60069: Reliably commute or planning to relocate before starting work (Preferred)
Job Types: Part-time, Temporary
Pay: $19.00 - $19.50 per hour
Expected hours: 20 – 35 per week
Benefits:
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Lincolnshire, IL 60069 (Required)
Ability to Relocate:
- Lincolnshire, IL 60069: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Lincolnshire, IL 60069