We are a Luxury membership spa. Austin’s Eco-friendly, green day spa that offers a holistic approach to massage and skincare using organic products combined with science. We are in search of a front desk associate looking for a career in a stable and positive environment. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! You're the first and last face a client sees, setting the tone for the best customer experience possible. You deserve a career that helps you feel and deliver your best.
Organic Spa Massage and Skincare offers our employees the following benefits
- Competitive compensation plan
- Company paid training.
- Quarterly vendor trainings with gratis included.
- Company paid half of first tier health, vision, and dental plans
- Paid Time Off
- Add-on, Add-in, new member sign up, package sells commission, bonus plus more
- Ongoing training opportunities with free product earning
- Free services for full time
- Free full size product with training quarterly
- Generous discounts on treatments and products
- Discounted massage and facial sessions
- Quaterly team building opportunity
- growth within company opportunity
- Equal Opportunity Employer
Essential Duties
- Answering phone calls.
- selling packages and memberships
- Setting and checking members and guests in and out for appointments.
- Greeting members and guests upon arrival and offering them a beverage.
- Re-engaging inactive members.
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction and execute the assigned tasks promptly.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Organic Spa core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
- Effectively inform guests of current offers and discounts
- Plan, execute, and manage social media and being comfortable with posting across different platforms on social media
- Interact with audience on social media
Qualification and Experience
- Hard Working
- Must be able to sell and meet minimum goal per month
- friendly and have service mindset, love to help others
- Positive attitude and no drama
- Have a high school diploma or equivalent (GED).
- Possess basic math and cash handling experience.
- Must have strong writing skill and typing skill.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage and esthetic services and modalities.
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the team.
- Maintain client confidentiality
- Experience with Booking software such as Booker is a plus but not required
- Experience as Spa Agent, Hotel Agent or Salon Agent preferred but not required
If you are ready to be a part of the amazing team at Organic Spa, please send us your resume and apply below. Organic Spa Massage is an Equal Employment Opportunity Employer and is a drug-free workplace.
Starting $17-18 per hour, plus generous commissions on various sales
Must be able to work some weekends and some evenings
Job Types: Full Time and Part Time
Communication method(s) used:
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekend availability
Supplemental pay types:
Education:
- High school or equivalent (Preferred)
Experience:
- Appointment Scheduling: 1 year (Preferred)
- Sales: 1 year (Required)
Language:
Security clearance:
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person