New Posting - Job Description
Job Title: Customer Service and Logistic Coordinator
Department: Ikko Frozen Hours M-F 7:00AM to 3:30PM
Position Summary (Purpose and Expectation):
Ikko International Trading LLC is a Central Purchasing company for True World Foods (TWF) and procures, manages inventory and provides high-end products to TWF for their sales activities. This position requires an energetic person who loves to communicate and willing to learn, with a positive mindset also capable for multi-tasking and discipline to organize daily routine with responsibilities. In the initial stage, training in customer service will be provided to fully understand Ikko’s operations.
Duties and Responsibilities (In order of importance or amount of time spent)
1. Learn and be familiarized with all foods handled by Ikko for TWF and understand purchasing and import procedures
2. Take care of some domestic purchasing responsibilities first and after acquiring certain experience, larger volume or import products may be assigned for handling
3. Learn how to handle vendor management and inventory management.
Managerial or Supervisory Responsibilities: N/A
- Direct Reports (Line Authority):
- Indirect Reports (Functional Authority):
Minimum Qualifications (To be considered for hiring)
- Prior Experience: prior food industry experience, customer service, procurement, logistic experience preferred.
- Education or Training: Bachelor’s degree
Other Knowledge, Skills and Abilities (For successful job performance)
1. Communication skills – vendors, TWF branches, management, and other fellow staffs
2. Excel and other MS office software
3. Abilities for time management and prioritization
Physical demands of the work
1. A light physical demand may be necessary occasionally – lifting some products, boxes, samples and warehouse related activities
2. Must be able to read, interpret, and write various reports and create spreadsheets
Work Environmental Conditions (indoors, outdoors, office, refrigerator, freezer, loading dock, etc.)
1. Most of the time is spent in regular office environments with occasional visits to warehouse environments
2. Some business trips may be required
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
Experience:
- customer service: 3 years (Required)
Work Location: In person