Position: Administrative Assistant
Status: Non-exempt, Pull-time
Salary: $15.50 - $17.50 per hour
Reports to: Director of Housing
About YWCA Central Carolinas: YWCA Central Carolinas is a nonprofit on a mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. We achieve this through a variety of programs, including transitional housing for women and families facing homelessness, youth literacy programs for children from low-income households, racial justice and advocacy initiatives that educate and mobilize our community, and a co-ed fitness center that empowers our neighbors and serves as a portal into our mission.
Position Objectives: Provides administrative support to the Women In Transition (WIT) transitional housing program through written and phone correspondence, data entry and presentation, volunteer coordination and support and other independent assignments as needed.
Education and Experience: High school diploma required; Associate’s Degree or equivalent business courses/technical training preferred. Minimum of two years of office work experience required. Familiarity with Microsoft Office and proficient computer skills required. Prefer prior experience working with individuals experiencing homelessness in a residential setting.
Duties and Responsibilities:
Maintains High Work Standards
- Sets and maintains high performance standards.
- Pays close attention to detail, accuracy and completeness.
- Shows concern for all aspects of the job and follows up on work outputs.
- Demonstrates knowledge and skills for general aspects of the job.
- Adheres to organizational policies and procedures, including consistent attendance and punctuality.
- Completes work in a timely and consistent manner.
Provides Administrative & Coordination Support
- Collects and screens all WIT program referrals. Schedules intake appointments for eligible applicants and confirms appointments 24 hours prior to scheduled time.
- Maintains Transitional Housing Resource Centers and WIT bulletin boards including postings and handouts assigning tasks to volunteers whenever possible.
- Manages 6-month and 12-month graduate spreadsheet. Oversees volunteer management of post-exit surveys by telephone and recording data.
- Maintains a database for addresses of WIT graduates.
- Maintains inventory of participant handbooks and welcome packets.
Collaborates with the Community
- Coordinates volunteer orientations and assignments based on their interest and abilities; supports ongoing cultivation and appreciation activities for volunteers, donors and community partners. Manages volunteer and workshop participation reporting to Philanthropy and director.
- Creates flyers to promote program workshops and events, manages registration and distributes reminders.
Provides Program & Facility Support
- Responds to all inquiry calls and emails on the WIT inquiry line and referral email.
- Provides tours of housing programs and assists with processing intake appointments, as needed.
- Distributes mail to WIT participants and processes return/forwarding mail for all exited participants.
- Manages donation of welcome package items and informs director when new supplies are needed.
- Serves as the housing point of contact for urgent housing needs (i.e. lockouts, contract worker escort to residential floors) during shifts.
- Additional duties as required by supervisor.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, and use hands. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distant vision.
Benefits:
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-term Disability Insurance
- 9 Paid Holidays and 2 Floater Holidays
- 403(b) Retirement
- YWCA Retirement Fund (7% contribution made on your behalf after 2 years of employment)
- Employee Assistance Program
- Free YWCA Fitness Center Employee Membership (discounted family membership available)
Other Information: Employment with YWCA Central Carolinas is contingent on successfully passing all of our pre-employment screenings, including but not limited to: a drug screening, reference checks, proof of certification (if applicable) and a background check. If applicable to the position, YWCA Central Carolinas employment may be contingent on a candidate meeting driver approval criterion as determined by Motor Vehicle Record background check.
YWCA fully subscribes to the principles of equal employment opportunity and is committed to complying all regulations under the Equal Employment Opportunity Commission (EEOC). YWCA’s equal opportunity employment policy reflects our commitment to equality and to promote diversity in the workplace. We designed this policy to ensure fairness in all aspects of employment.
YWCA prohibits unlawful discrimination against applicants, employees, contractors, interns and volunteers on the basis of race, color, religion, creed, national origin or ancestry, age, sex (including pregnancy, gender identity and sexual orientation), physical or mental disability, veteran or military status, genetic information, marital status, reprisal or retaliation for prior civil rights activity or any other legally recognized protected basis under federal, state or local law. All employment decisions are based on qualifications and capabilities to perform the essential functions of the job.
Job Type: Part-time
Pay: $15.50 - $17.50 per hour
Expected hours: 20 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Charlotte, NC 28209: Relocate before starting work (Required)
Work Location: In person