Job description
At Infinity Transportation, our Dispatchers are a constant reflection of our company’s commitment to maintaining exceptional safety precautions, while also making sure customer service is served to its highest standard.
Overview:
We are seeking motivated professionals who desire joining a friendly work environment, where our team of seasoned Dispatchers assign drivers to complete in-house Reservations with our luxury charter buses. From there, Dispatchers closely monitor our Drivers via an internal GPS portal, seeing the Drivers scheduled workday work through till completion.
Job Duties:
- Seeking a PM Shift and weekend employee (2:00pm - 10:00pm) Flexibility a plus
- Troubleshoot incoming calls from both our clientele base, as well as drivers.
- Oversee daily operation, and effectively communicate pertinent information to the team accordingly.
- Respond to incoming time sensitive emails, as well as complete any additional tasks assigned to you by a Dispatch Lead or Manager.
- Maintain accurate documentation of what your shift duties for the day entail, as at the end of each shift, you will need to distribute a report to team members and management.
- Advise management of any major operational irregularities that arise throughout the day.
- Notate each Reservation effectively for Billing Department purposes.
- Any additional company expectations, as needed.
Qualifications:
- High School Diploma, or equivalent.
- Must exhibit excellent customer service skills and phone etiquette.
- Are able to fully maintain professional demeanor in stressful operational
- Are able to take instructions and follow-through independently.
- Knowledgeable in Chicago area navigation.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Application questions
- How many years of dispatching experience do you have, if any?
- Which days and shifts are you available to work?
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
Schedule:
Work Location: In person