The ideal candidate will be responsible for supporting our sales team and our brand. You will be a key contributor to our sales team's success as well as the success of the showroom. You will primarily be in charge of preparing our sales team for important meetings and appointments. Additional responsibilities include merchandising, writing sales orders, following up with customers about delivery time and finished orders. You will provide outstanding customer service by being the primary liaison between the sales team and the customer.
RESPONSIBILITIES
- Assist in creating sales material for sales preparation and success
- Coordinate scheduling with clients and sales team members
- Lead client correspondence
- Coordinate shipping and delivery
- Handle customer inquiries and issues
- Writing sales orders
- General administrative duties
- Merchandising items around seasons, events, daily looks
- Assist daily sales and operational needs of the showroom through successful account and order management tasks including, but not limited to, email broadcasts, submitting orders, tracking and shipping orders
- Be timely and provide clear, honest, and respectful communication with all customers and team members at all times
- Support and reinforce a positive showroom culture and embody company values
QUALIFICATIONS
- Bachelor's Degree or equivalent experience
- Customer-service oriented
- Advanced organizational and communication skills
- Independent and entrepreneurial with creative, critical-thinking skills
- Proficient in Microsoft Office
- Salesforce/Shopify experience a plus
PERKS OF THE ROLE
- Flexible schedule (We are open to hiring at a full-time or part-time capacity)
- Collaborate (and HAVE FUN!) with a dynamic team of driven individuals
- Access to our luxury jewelry through a generous employee discount program
- Opportunity to carve out an exciting career path with a high-growth company
- Direct exposure to leadership and senior management, focusing on high-level sales strategy and business development training
COMPENSATION
A Sales Assistant is paid an hourly rate and has the added potential to earn a monthly bonus when the showroom achieves its monthly sales goal.
Employment Type
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
Application Question(s):
- Are you available to work Friday and Saturday as part of a regular work schedule?
- Do you require health benefits?
- What is your hourly compensation requirement?
- Are you looking for Full Time or Part Time employment?
Experience:
- Customer service: 2 years (Preferred)
Shift availability:
Ability to Commute:
- Philadelphia, PA 19106 (Required)
Ability to Relocate:
- Philadelphia, PA 19106: Relocate before starting work (Required)
Work Location: In person