Job Title: Host/Hostess
Job Type: Full-time/Part-time
Summary: We are looking for a friendly and organized individual to join our team as a Host/Hostess. In this role, you will be responsible for welcoming guests, managing reservations, and seating customers in a timely manner. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Greet guests warmly and escort them to their tables.
- Manage reservations and maintain an organized seating chart.
- Answer phone calls and inquiries about reservations.
- Provide accurate wait times and manage guest expectations.
- Collaborate with servers and kitchen staff to ensure efficient seating and service.
- Maintain cleanliness and organization of the host/hostess station and waiting area.
- Assist in setting up and clearing tables as needed.
- Thank guests as they leave and invite them to return.
- Handle guest concerns and escalate issues to management as needed.
- Adhere to all safety and sanitation policies.
Requirements:
- Previous experience in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently under pressure.
- Strong organizational skills and attention to detail.
- Ability to work evenings, weekends, and holidays as needed.
- Professional appearance and demeanor.
Benefits:
- Competitive hourly wage.
- Opportunities for career advancement and cross-training.
- Employee discounts on food and beverages.
Job Types: Full-time, Part-time
Pay: $9.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
- Upscale casual restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Houston, TX 77070 (Required)
Ability to Relocate:
- Houston, TX 77070: Relocate before starting work (Required)
Work Location: In person