Come help us Turn Up the Brightness!
We started making hair dye to help people express their authentic selves, a sentiment that not only shapes our products but also our company culture. The Lunar Tides team is made up of people with different backgrounds, experiences, needs and learning styles working together to innovate in this dynamic industry. We are women owned, and because we’ve remained independent since 2013, we don’t have to compromise our values for profits. We manufacture vegan, nourishing products with natural ingredients that you can feel good about. We invite anyone who has a passion for self-expression, authenticity, and creativity to join our collaborative team!
We Offer:
- An inviting and accepting environment where you’re encouraged to be your authentic self
- Maintain a work-life balance with flexible scheduling
- Free hair color when you need a refresh!
- Great benefits, including HSA health insurance, vacation time, and paid lunches!
Fulfillment Team Member
As a Fulfillment Team Member at Lunar Tides, you help customers achieve their hair dreams with helpful product knowledge and lightning fast delivery.
Responsibilities:
Customer Service Experience:
- Customer Service: provide prompt and helpful feedback about order issues, product questions and general information about our company
- Product Education: offer shoppers knowledge and recommendations to help them effortlessly achieve the perfect shade
- Building the Brand: celebrate our brand values, highlighting our 100% vegan and cruelty-free products, and our history as an independent, woman-owned small business
Order Fulfillment:
- Customer Shipments: quickly and accurately pick and pack orders to ship directly to our customers’ doors
- Wholesale Orders: build larger orders - including pallets - for our business partners internationally
- Influencer Seeding: create fun, interactive product packages for our ever-growing list of content creators worldwide
- Amazon Fulfillment: prepare and pack products for shipment to Amazon warehouses in different marketplaces
Team Building:
- Individuals United: we encourage all of our team members to bring their authentic selves to work. We believe a team of diverse individuals with unique talents is always strongest!
- Team Development: work with a tight-knit team in a comfortable, friendly environment
- Be Honest: provide your input and feedback about your experiences and ideas
Qualifications:
Required:
- Excellent written and verbal communication skills
- Excellent attention to detail
- Ability to count accurately
- Comfortable using computers and software
- Prefers a fast-paced work environment
- Keeps their workplace organized and tidy
- Able to work independently and within a team
Preferred:
- 2 years order fulfillment experience preferred
- Experience working in customer service
- Experience working in haircare or cosmetics
- Experience using marketplace software platforms like Shopify, Amazon and Etsy
Lunar Tides unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Shift availability:
Ability to Relocate:
- Seattle, WA 98108: Relocate before starting work (Required)
Work Location: In person