JOB PERFORMANCE STANDARD – Maintenance III – High Skill Level
TYPE OF WORK:
Maintenance III- High Skill Level
SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS:
General apartment maintenance experience, knowledge of appliance repair, light
carpentry, plumbing and electrical knowledge, knowledge of safety procedures, safety
conscious, steady and dependable, ability to work with pressure of deadlines, and ability
to flex work schedule to accommodate limited after hour and weekend emergencies. Must have significant experience in plumbing, appliance repair, carpentry, and general maintenance repairs.
SUMMARY OF FUNCTIONS:
Perform highly skilled and specialized work at various apartment and rental homes.
Continue to organize, coordinate and manage the overall maintenance program of home
including exterior property appearance, timely work order service, quality
make- ready program, and cost-effective inventory control of the property. Responsible
for maintaining the physical condition and appearance of the site.
MAJOR DUTIES AND RESPONSIBILITIES:
Duties may include, but are not limited to:
1) Diagnose and perform major, minor and routine maintenance/repair in a timely and
professional manner. Assure all service requests are completed on a daily basis.
Accurately document work performed on service request, including parts and return to
supervisor by end of day. Complete renewal service requests in the same timely fashion.
Follow-up on completed service requests to ensure satisfaction. Follow-up on incomplete
service requests.
2) Promote good public relations with residents, co-workers, and company staff through
great “people” attitude and resident trust. Always display a friendly and courteous attitude
towards residents and other employees.
3) Inspect vacated apartments and complete make-ready checklist. Inform manager of
needed services and repairs. Routinely perform duties to restore apartments to “makeready”
status. Re-inspect vacant apartments after make-ready has been completed to
determine quality of work performed. Ensure adequate number of make ready units are
available and that the products are up to company standards. Coordinate status of makereadies
with leasing staff.
4) Complete special projects as may be assigned and prioritized by the manager.
5) Inspect exterior of the property. Perform building and common area upkeep on a daily
basis in accordance with company standards. Assist in keeping grounds neat and free of
litter.
6) Assist with the tenant improvements as required. Schedule make ready employees as
necessary. Maintain an average of 50% of make-readies are market-ready on a monthly
basis. Ensure vacant units are “trashed-out” within 24 hours of move-out.
7) Complete or oversee the completion of preventative maintenance. Maintain accurate
records and provide resident training as required.
8) Order parts and supplies and maintain inventory, utilizing inventory system. Maintain
shop appearance to standards to facilitate quick assessment of supply inventory. Maintain
proper equipment, and equipment inventory to ensure warranty compliance.
9) Obtain bids and negotiate prices, as necessary, with vendors and contractors.
Coordinate delivery and work schedules with vendors, contractors and On-site Manager.
10) Perform effective emergency maintenance (after hours) as required.
11) Coordinate maintenance objectives with the On-site Manager daily.
12) Perform, and report on, all work according to the safety standards of the company,
OSHA and health codes. Perform work area clean-up on a weekly basis.
ORGANIZATIONAL RELATIONSHIPS:
Reports directly to the On-site Manager at their home community, who has the primary
authority to determine the exact “day-to-day” duties of the technician. This determination
will take into consideration the technician’s skills, experience and career goals, and how
they best fit into the operational needs of the property. Works with other site managers,
leasing personnel, other maintenance staff, property managers, construction division, and
maintenance staff from other developments.
OTHER REQUIREMENTS:
Hours of Work: 8:00a.m. to 4:00p.m., Monday through Friday.
Amount of Overtime: As needed for emergencies.
Physical Requirements: Extensive mobility and excellent physical condition. Ability to
lift 100 lbs. necessary for installation and removal of appliances. Ability to operate all
necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach
items in need of repairs. Ability to drive to and from job sites. Tolerance to all extremes
of hot and cold weather, as may be necessary.
Tools: Must be knowledgeable and skilled in the safe use and maintenance of the following:
· Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammer, snips, post hole diggers, saws, etc.
· Power Tools: Wrenches, grinder, sander, drill, saws, etc.
· User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders.
· Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered augers, etc.
· Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc.
Transportation: Must have dependable vehicle to transport tools and equipment to job
sites. Must provide proof of liability insurance for same.
Education: High school education or trade school required. HVAC training a plus, CAMT a plus.
Bondable and Valid Driver’s License.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 10 years
- 11+ years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Schedule:
Work setting:
- Construction site
- In-person
- Office
- Outdoor work
Work Location: In person