Team Member Job Description
POSITION TITLE DIV. NAME DEPT. NAME
Gift Shop Clerk Retail Operations Gift Shop
JOB PURPOSE:
Assists the gift shop management in providing our guests with an exceptional shopping experience; ensuring merchandise is displayed.
QUALIFICATIONS: (Include equipment knowledge/use)
- Excellent guest service, and organizational skills
- Ability to effectively communicate, understand, and empathize
- Knowledge of personal computer and typing
- Ability to use electronic equipment including “Point of Sale” and telephone
- Excellent arithmetic skills preferred
- Must read, write, and speak English.
EDUCATION:
- High School Diploma or GED preferred
LICENSE REQUIREMENTS:
- Obtain and maintain Pala Gaming License
ESSENTIAL JOB FUNCTIONS:
- Responsible for all functions of the register, including opening and closing
- Ensures all guests are provided with excellent interaction when visiting the gift shop
- Acquires knowledge of both standard and unique merchandise available at the gift shop
- Helps assist with merchandising the gift shop sales floor
- Responsible for “checking in orders” and notifies management of any discrepancies promptly
- Ensures all required merchandise is correctly tagged for scanning
- Ensures that all merchandise is organized, straightened, and presented correctly
- Responsible for routine counts on stock merchandise, inventory counts, and compiling end of the month figures
- Ensures departmental functions are performed within established departmental policies and procedures
- Notifies Retail Manager of any wrongdoings or irregularities
- Perform other duties as assigned
PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)
- Constantly planning; following directions; reading; writing; using math; working at various tempos
- Frequent loading and lifting to +50 lbs.; sitting; standing; walking up to 1000 ft.; using eye/ hand coordination; handling; wrist motion
WORKING CONDITIONS:
- Mostly indoors and generally climate-controlled environment; occasionally outdoors
- Noise; smoke; odors
- Working with others and independently
*Constantly = over 2/3 time Frequently = 1/3-2/3 time Occasionally = under 1/3 time
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person