Customer Relations Specialist- Part Time
Company Background:
Auto Tinting Austin LLC / Auto Detailing Austin are 5-Star rated Window Tinting and Detailing businesses established in 2013. Renowned for offering high-quality products, expert installation, and exceptional customer service, we proudly hold a reputation as one of the highest-rated businesses in Austin.
Position Details:
Join our dynamic and bustling work environment! As an Customer Relations Specialist, your primary focus will be on phone support/sales and delivering outstanding customer service. Additionally, you'll play a crucial role in digital marketing, handling online posts, and managing inquiries. Computer-based responsibilities include data entry, updating online calendars, and various office-related tasks. Lastly, contribute to the overall operation by interacting with and supporting employees, coordinating workflow, and assisting the store manager in meeting quality and sales goals.
Personal Qualities Required:
- Effective communication skills to handle and resolve customer issues
- Ability to maintain composure under pressure
- Self-motivated with a positive attitude, inspiring team members daily
- Strong multitasking abilities and independence
- Proficient in technology with basic troubleshooting skills
- Understanding of positive energy in a successful work environment
Position Requirements:
- Clean Criminal Background
- Valid Texas Driver's License with a clean driving background
- 1-2+ years of phone sales and/or customer service experience
- Computer proficiency: familiarity with Microsoft Office, Excel, and accurate data entry
- Excellent people skills, including handling upset customers
- Ability to operate under pressure in a fast-paced environment
Hours and Compensation:
Monday-Friday, 9 am-3 pm (flexible)
25-35 hrs/weekly +/-. Schedule TBD. Rotating Saturdays
Application Process:
Apply online only. MUST COMPLETE ASSESSMENT TESTS.
Communication through Indeed messaging ONLY
Manager:
Jody/Aric
Auto Tinting Austin LLC
1601 Bench Mark Dr. Ste C
Austin, TX 78728
www.AutoTintingAustin.com
www.AutoDetailingTX.com
www.HeadlightRestorationAustin.com
Auto Tinting Austin LLC provides inclusive hiring information:
We are an equal opportunity employer and consider all qualified applicants equally, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Part-time
Pay: $18.00 - $19.50 per hour
Benefits:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Experience:
- Customer service: 2 years (Required)
Work Location: In person