JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Assistant Property Manager (APM) plays a vital role in overseeing the day-to-day operations of specific properties under management. Working closely with the Property or General Manager (PM or GM), the APM serves as the professional-in-charge in the absence of the PM or GM.
Overall, the APM's role is pivotal in ensuring the effective management of properties, meeting financial objectives, and providing excellent service to clients and tenants.
This position is on-site. Local market requirements may vary.
WHAT YOU’LL BE DOING
ACCOUNTING
Collaborating in the completion of the annual budget, income and expense, and capital improvement plan.
Reviewing and approving accounts payable, ensuring accurate coding and property allocations.
Reviewing aged delinquency report and communicate with Client Accounting Services to ensure all balances are paid and applied correctly.
Preparing or/and reviewing adjustments to tenant billing process.
Assisting with preparation and submission of monthly financial reports, ensuring deadlines are met.
Preparing and submitting monthly accruals and provide variance explanations.
Reviewing CAM reconciliations and ensuring proper mailing of year-end reconciliations.
Tracking real estate tax due dates, process and mail checks, and follow up on payments.
Ensuring all property files comply with JLL's audit requirements.
OPERATIONS
Maintaining compliance level of JLL management audit and prepare files and records for the audit annually.
Implementing strategic plan and annual budgets, in conjunction with PM or GM
Assisting engineering staff in preparing the JLL Operations Audit.
Reviewing new leases and write lease abstracts, submitting them to Accounting.
Coordinating employee assignments with the Chief Engineer and obtain bids from outside contractors for additional work.
Ensuring emergency evacuation procedures are updated and life safety systems are functioning properly.
Assembling and analyzing contract bids and submit recommendations and contract agreements for execution.
Supporting contract administration processes, including drafting contracts, scopes of work, and following up with vendors.
Preparing and/or reviewing annual jurisdictional forms and filings.
Maintaining regular communication with the property team, offering necessary support and information.
Preparing and/or review financial statements and reports on office building status, such as occupancy rates and lease expiration dates.
Overseeing and developing of other property team members, if required
TENANT / CLIENT RELATIONS
Providing excellent customer service to tenants, clients, contractors, and vendors.
Preparing tenant memos and correspondence as instructed by Managers.
Assisting in planning annual safety warden meetings with PM, GM, and Engineering staff.
Coordinating tenant move-ins/move-outs, including necessary authorizations and insurance certificates.
Distributing annual tenant surveys and handle follow-up as needed.
WHAT YOU BRING TO THE TABLE
Bachelor's degree in a related field.
2-3 years of experience working in a commercial property management team.
Real Estate License is required or must be obtained within 1 year from the date of hire.
Experience in preparing budgets, CAM reconciliations, and other financial reports.
Proficiency in using property management accounting platforms such as Yardi, Kardin, or MRI.
Excellent presentation skills, able to effectively communicate with senior-level management, clients, tenants, vendors, peers, and the public.
Strong analytical skills, with the ability to interpret and explain financial statements and calculate variances.
Problem-solving skills, able to handle practical tasks and adapt to situations with limited standardization.
Clear and succinct written and oral communication abilities in various settings and styles.
Strategic thinker with a focus on implementation.
Quick learner, open to change and new challenges.
Strong time management skills, capable of managing multiple projects simultaneously and working under pressure.
Attention to detail, thorough in task completion and ensuring accuracy.
Ability to read and interpret documents such as safety rules, equipment manuals, and procedure guidelines.
Ability to work autonomously as well as collaboratively within a team.
Strong interpersonal skills and the ability to work effectively with coworkers and clients at all levels.
Problem-solving abilities, able to handle practical issues and adapt to varying circumstances.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.