About Us: Candlewood Suites offers a welcoming and comfortable extended-stay experience for guests from all walks of life. Our commitment to exceptional service and high standards makes us a preferred choice for both business and leisure travelers.
Job Description: We are seeking a dynamic and friendly individual to join our team as a Weekend Part-Time Front Desk Associate. The ideal candidate will have a passion for hospitality, excellent communication skills, and must be proficient with Opera Systems.
Responsibilities:
- Greet and assist guests with check-in and check-out processes
- Handle guest inquiries and provide information about hotel services and local attractions
- Manage reservations, cancellations, and room assignments using Opera Systems
- Ensure the front desk is tidy and presentable
- Address and resolve guest complaints in a professional manner
- Perform administrative tasks as needed
Qualifications:
- Prior experience in a front desk or customer service role preferred
- Proficiency with Opera Systems (Opera Property Management System)
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in high-pressure situations
- Proficient in Microsoft Office
- High school diploma or equivalent; additional certification in hospitality is a plus
Job Type: Part-time
Pay: From $15.00 per hour
Schedule:
- Day shift
- Every weekend
- Morning shift
- Weekends only
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Irving, TX 75063 (Required)
Ability to Relocate:
- Irving, TX 75063: Relocate before starting work (Required)
Work Location: In person