We are looking for an Experienced Automotive BDC Representative to join our team! Must have at least one year of automotive BDC experience and be Bilingual.
Our BDC Reps earn a salary PLUS commissions and bonuses with many opportunities for advancement!
Flexible 40 Hour Work Week with some Evenings. Saturdays and Sundays are a must!!
As our Business Development Coordinator (BDC) Representative you are the first person our customers speak to whether it's online, by text, or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests, as well as scheduling appointments.
We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience.
Responsibilities include:
- Answering all incoming calls and scheduling appointments
- Answering all internet inquiries to facilitate appointments at the dealership
- Making phone calls to customers after they visit the showroom to find out about their experience
- Helping customers with vehicle selection
- Maintaining up-to-date knowledge of all vehicles, accessories, financing options, and current promotions
Requirements:
- Bilingual (English/Spanish)
- Intermediate phone & computer skills
- Must have a clear, articulate, and pleasant speaking voice
- Must be dependable, reporting to work every day on time.
- Ability to address and answer customer requests via phone and e-mail.
- Strong organizational skills and the ability to effectively multi-task
- Excellent written and oral bilingual communication skills are a plus.
- Excellent follow-up skills
- Dependable and compliant in following assigned work schedule which will include evening and Saturday hours.
BENEFITS
- Competitive Pay Plans
- Paid Time Off (PTO)
- Health Insurance
Pay: $40,000.00 - $60,000.00 per year
Benefits:
Schedule:
- 8 hour shift
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Work Location: In person