PLEASE JOIN US FOR OPEN INTERVIEW SESSON!!
WHEN: FRIDAY, JULY 5TH 10 AM-1 PM
WHERE: 7120 RAFAEL RIDGE WAY
POSITON: RESTAURANT FLOOR SUPERVISOR
POSITION: FLOOR SUPERVISOR
REPORTS TO: GENERAL MANAGER/ ASSISTANT GENERAL MANAGER
Job Summary: Responsible for implementing policies and procedures set by corporate to ensure an effective operation and service. This position is crucial in supporting Management, Front of House and Back of House positions in a variety of tasks to capitalize on business levels.
Qualifications:
- Must be at least 21 years of age.
- Previous experience as a Front of House employee is preferred.
- Previous experience as a supervisor preferred.
- Must possess excellent customer service and communication skills.
- Must be able to motivate and identify problems in service issues in a professional manner.
- Must possess a valid Health Card and issued by the Southern Nevada Heath District.
- Must have basic math and problem-solving skills.
- Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift.
- Must be able to communicate fluently in English.
Essential Job Functions:
- Greet all guests sincerely with a smile and eye contact and provide superior guest service.
- Actively promote the venue by engaging every guest and potential guest within your immediate reach.
- Efficiently assist greeters in seating guests following the service sequence standards of PKWY Tavern.
- Answer telephone calls properly and directing the call to the appropriate party when necessary.
- Run food to tables throughout the restaurant announcing each item as delivered.
- Assist with scheduling.
- Inventory.
- Actively market PKWY Tavern and other FINE ENTERTAINMENT venues by collecting guest’s personal information for the marketing database.
- Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District.
- Maintain effective communication with Operations Managers with staff issues or maintenance issues.
- Maintain a high standard of cleanliness in the venue.
- Enforce company standards and facilitate smooth operation of departments.
- Assist staff in any areas needed to ensure proper service standards are met.
- Assistant Management in set up and execution of any large party events.
- Adhere to all Department and Company Policies and Procedures.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- SUPERVISORY: 2 years (Required)
- Restaurant: 1 year (Preferred)
Work Location: In person