Proactive IT, a Charlotte-based Managed IT Services Provider, is seeking a full-time Sales Administrator to join our professional sales team. The ideal candidate will manage customer sales with professionalism, promptness, and meticulous attention to detail.
Key Responsibilities of the Sales Administrator:
- Interface with customers and vendors via phone, email, and online platforms.
- Gather customer hardware and software requirements.
- Collaborate with technicians to ensure hardware compatibility.
- Generate and send quotes to clients using a ticketing system.
- Manage the purchasing and receiving of inventory.
- Coordinate with the Service Department to schedule installations.
- Manage firewall and server warranty renewals.
- Maintain company inventory for customers and team members.
- Work with the Accounting Department on billing reconciliation.
Additional Responsibilities of the Sales Administrator:
- Work some service ticket dispatch shifts each week.
- Handle office management tasks, including stocking the kitchen, managing office supplies, and occasional snack provisions.
- Perform miscellaneous administrative tasks as needed.
Qualifications of the Sales Administrator:
- Strong knowledge of the IT industry and commonly used products is highly preferred.
- Process-driven with administrative experience.
- Excellent communication skills, both verbal and written.
- Friendly, self-motivated, and able to work well under pressure.
- Strong multitasking abilities and project management skills.
- Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, SharePoint, Outlook).
- Ability to maintain complete confidentiality and integrity in all business matters.
- Exceptional organizational skills and attention to detail.
- Ability to collaborate effectively with a diverse range of clients and colleagues.
- BA/BS degree or equivalent practical experience in sales, procurement, or client management.
Additional Requirements of the Sales Administrator position:
- Ability to lift up to 50 lbs.
- Must have reliable transportation.
- Benefits offered.
- This is not a remote position; business hours are 8:30 AM to 5:30 PM.
- Some work-from-home is possible after a 90 day probationary period and based on performance.
If you are a motivated and organized individual with a passion for the IT industry, we encourage you to apply and join our dynamic team at Proactive IT.
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Vision insurance
Compensation package:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Charlotte, NC 28226 (Required)
Ability to Relocate:
- Charlotte, NC 28226: Relocate before starting work (Required)
Work Location: In person