Required Qualifications & Experience: Equivalent to graduation from an accredited four-year college or university in a related field. Three years of progressively responsible professional student services work experience in program management/coordination. A master’s degree in counseling, social sciences, ethnic studies, education, or a directly related field may be substituted for one year of experience. The incumbent must have general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of higher education career services and workforce development programs. A high comfort level in using and learning information technology, including databases, MS Office Suite, and online career tools. Excellent interpersonal skills including an ability to work effectively with multiple constituencies and make meaningful connections at all levels of an organization; excellent team skills, including open communication, flexibility, cooperation, engagement, and maintaining positive relationships. Ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; integrate knowledge from across different domains and apply to work; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; and interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, reason logically, draw valid conclusions, and project consequences of various alternative courses of action. The incumbent must also have the ability to: give engaging presentations and facilitate an open exchange of ideas to small and large audiences; act as a spokesperson within an area of expertise; plan, implement, and manage programs; anticipate program needs and carry through with actions having implications regarding other program or service area; multi-task and discern priorities to meet deadlines; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvement; and carry out a variety of professionally complex assignments without detailed instructions. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.