Are you considering a career in customer service? If so, a pest control career at Northwest Exterminating may be a perfect fit for you. We are growing, and it is an exciting time to join our team! We are looking for candidates who are dedicated, hard-working, and have a genuine passion for helping people. If this sounds like you, we would love to connect.
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners. Join us and grow your career in pest control with one of Arizona’s leading pest control companies offering competitive employee benefits and growth opportunities.
Compensation:
Competitive hourly wage starting between $18.00-20.00/hr. (based on experience and other factors).
Benefits:
Health and Well-being:
- Cigna medical insurance plan options to fit your individual needs including HMO, PPO, and HSA
- Prescription drug program
- Dental & Vision plans
- Flexible Spending Accounts (FSA) for medical and childcare expenses
Financial Security:
- Competitive compensation
- 401(k) savings plans (traditional and Roth)
- Company-paid life insurance (with options to buy up)
- Company-paid short-term disability
- Accident, critical illness, long-term disability, and hospital indemnity insurance options
Work/Life Balance:
- Stable, year-round employment
- Paid training and in-depth orientation
- Paid time off
- Paid holidays
- Recognition programs, prizes, giveaways, and advancement opportunities
Position Description:
As a member of our awesome customer experience team, you will be responsible for responding to and managing customer inquiries. Our Customer Service Representatives work to assist our sales team and field technicians so that they can deliver excellent customer care.
Responsibilities:
- Handle inbound and outbound calls from new and existing customers
- Interpersonal and active-listening skills
- Assist customers with their pest-control related concerns
- Schedule service appointments
- Accurately enter data
Required Knowledge, Skills, and Abilities:
- Must be able to speak, read, and write English, Bilingual is a plus.
- The ability to prioritize issues and respond accordingly
- A positive attitude
- Excellent customer service skills
About Us:
Be Proud to call us your Employer
Our exceptional customer service is a core Anticimex tradition, building on a long-standing history that has always valued personal interaction between us and our clients. We strive to understand the needs of our customers and adapt to them accordingly.
Northwest Exterminating is a Value-Driven Company
We are a value-driven company with a strong entrepreneurial spirit that guides our pest control services. Our core values include trust, innovation, and passion.
We Value Our Team Members
We value every team member, and without them, our customers would not receive the level of service they deserve. Grow with our company, where we provide employees with all the tools to succeed and advance their careers.
Anticimex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
- Call center: 1 year (Required)
- scheduling: 1 year (Required)
Work Location: In person