Job Title: Office Administrator / Customer Service
About Us: We are a small family business operating two companies. Our first company is a CNC machine shop specializing in contract manufacturing. Our second company provides consulting services, tooling, workholding, and cutting fluid sales to other CNC machine shops. We are distributors for several brands and also sell our own product lines.
Job Description: We are seeking a detail-oriented and organized Office Administrator / Customer Service professional to join our team. This role involves managing multiple projects and tasks simultaneously, ensuring that all details are handled efficiently. The ideal candidate will have strong communication and customer service skills and be a quick learner.
Key Responsibilities:
- Preparing quotes and entering orders
- Providing exceptional customer service
- Handling light accounts payables and receivables
- Creating shipping documents and managing paperwork
- Organizing and filing paperwork efficiently
- Managing inventory and work in progress
Qualifications:
- Experience with Syspro ERP system or any other ERP system
- Strong proficiency in Excel
- Strong proficiency in other Microsoft Office products
- Excellent communication and customer service skills
- Ability to handle multiple projects and tasks simultaneously
- Highly organized and detail-oriented
- Fast learner and able to adapt to new challenges quickly
- Background in manufacturing is a plus but not required
Work Environment:
- Full-time, in-office position
- Flexible schedule: Four 10-hour days or five 8-hour days
Compensation and Benefits:
- Starting pay range: $17.50 - $21.00 per hour
- 1 week of PTO after 90 days
- 75% employer-paid health insurance for the employee and their family
- 401k with employer match
- Supplemental dental and vision insurance
Equal Opportunity Employment: Metal Essence is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $17.50 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Executive administrative support: 1 year (Preferred)
Ability to Commute:
- Longwood, FL 32750 (Required)
Ability to Relocate:
- Longwood, FL 32750: Relocate before starting work (Required)
Work Location: In person