East Coast Golf Management, Inc., is a leading name in the golf industry, dedicated to providing exceptional experiences for our members and guests. Our team is passionate about golf and committed to maintaining the highest standards in service, course maintenance, food and beverage, and overall club operations. We are seeking an enthusiastic and detail-oriented HR/Payroll Generalist to join our team and contribute to our continued success.
As a company, we pride ourselves in building our employees' skills in the workplace and promoting from within. When we see talent, we recognize it and we build it. As an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own. We are an EOE.
We offer membership into our sister companies travel club, discounted golf benefits, medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, 401(k) with company match, and much more!
Position Summary
The Human Resources/Payroll Generalist will provide administrative support to the overall HR and payroll department across all functions including recruitment, training and development, employee engagement, payroll and employee relations. The Human Resources/Payroll Generalist will report directly to the VP of Human Resources and work with company managers, supervisors, and staff members to ensure timely completion of administrative items to support an efficient HR and Payroll function. As the Human Resources/Payroll Generalist, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
Duties and Responsibilities
Administration
- Assists in the implementation, and administration of Human Resource policies and procedures to ensure compliance, also ensures policies and procedures are consistently and fairly applied to all employees.
- Maintains personnel files in compliance with company standards and applicable state and federal guidelines.
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Advises managers, supervisors and employees on human resource policies.
- Conducts employee orientation across multiple club locations including explaining benefits.
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Provides information and consultation regarding employment issues (i.e. transfers, promotion/demotion, disciplinary action, etc.)
- Assists in managing the Worker’s Compensation and Safety Programs
Training and Development
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Identify training needs and collaborate with department heads to design and deliver training programs that enhance employee skills and knowledge.
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Support career development initiatives that align with both individual and company goals.
Employee Relations
- Assists departments with personnel/HR & Payroll related inquiries; advises and assists on current departmental HR procedures related to employee records; coordinate employee engagement activities and act as liaison between departments, staff, and corporate.
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Provides day-to-day performance management guidance to employees and managers; creates performance management documentation of such.
- Assists with the effective and thorough investigations of employee complaints and employee relations issues.
- Assists in the development of employee reward and recognition efforts throughout the company.
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Assists in task force duties to evaluate the workforce.
Labor Management
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Assists with the coordination of programs designed to improve the productivity of employees, including training, talent acquisition and performance evaluation.
Recruitment and Retention
- Oversees the employee on-boarding process to include New Hire Orientation, assimilation into the Company’s culture, mission and core values. This also includes the coordination of the full-cycle recruitment processes including job postings, candidate sourcing, interviewing, and selection throughout multiple club locations.
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Assists department heads with staffing needs to include hosting/attending job fairs.
- Partners with departments to assist with staffing needs regarding job descriptions, postings, and any job fair related information.
- Assists in implementing recruitment and retention programs; assisting department heads in the development and implementation of programs designed to improve staff recruitment and retention.
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Reviews applications/resumes; evaluating applicant skills and making recommendations regarding applicant qualifications.
- Assists in planning, developing, organizing, implementing and evaluating HR functions and activities of the group.
Payroll
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Collects daily records regarding tips received and creates tipping logs for the different club Food and Beverage Operations.
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Primary point of contact for all club operations payroll administration.
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Reviews time management system for accuracy and ensures all timecards are approved on a bi-weekly basis for the corporate payroll department.
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Reviewing the time management system on a daily basis.
Education and Experience
College Bachelor's Degree in HR or related field.
2+ years of experience as HR and Payroll Administration. Special preference given to those in the golf and food/beverage industry.
PHR or SPHR Preferred
2+ years of experience with recruitment and retention preferred
ECG’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer-Oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.
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Effective and kind communication skills, oral and written even when in stressful situations.
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Able to constantly prioritize and reprioritize multiple tasks.
- Strong work ethic required.
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Excellent attention to detail.
- Professional and confidential.
- Accurate and professional administrative skills.
- Proficient in computer skills with advanced word processing and spreadsheet capabilities.
- Ability to make sound decisions with minimal supervision.
- Ability to consistently meet daily, weekly and monthly deadlines.
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Comfortable working autonomously.
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Well organized.
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Reliable.
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Add other physical requirements as applicable.
Physical Demands
Lift/Carry
WORK ENVIRONMENT
The Human Resources/Payroll Generalist works a normal number of hours to get the job completed within the time limits and priorities dictated by payroll processing and the human resources function. Travel required up to 50%.