Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
- Interact with patients in a positive professional manner via telephone and in person
- Schedule and confirm appointments
- Review and educate patients on treatment plans and financial responsibilities
- Accurately confirm insurance benefits, communicate and collect patient payment obligations.
- Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
- Respond to and reply to requests for information
- Maintain strict compliance to HIPPA and patient privacy
- Perform other related job duties as assigned
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Referral program
Schedule:
- Day shift
- Monday to Friday
Work setting:
Experience:
- Customer service: 1 year (Required)
Work Location: In person