Job Description: Facilities Maintenance Technician & Pet Limo Driver
Purpose
The primary purpose and function of the Facilities Maintenance Technician and Pet Limo Driver is to maintain and repair veterinary hospital facilities across multiple sites, ensuring a safe, functional, and well-maintained environment to support high-quality pet care. The Facilities Maintenance Technician and Pet Limo Driver is responsible for applying basic fixes to equipment and building systems and ensuring facilities are tidy and functional. Additionally, this is a hybrid position that will also require limited Pet transportation services as needed, transporting Pets between locations and to/from appointments for Hannah Members. The ideal candidate will have experience and solid technical knowledge with previous maintenance technician experience.
Valuable Final Products
- Pets - Lengthening average age of Pets.
- Members - Happy Members who keep Pets on the program and refer their friends.
- Team Members – Contribute to effective and efficient Hospital teams.
- Hospitals - Well-maintained and safe facilities that are compliant with all safety regulations.
- Operations - Timely repairs and maintenance, resulting in minimal disruption to hospital operations.
Reports to
Chief Operations Officer
Supervisory Responsibilities
Hospital Facilities!
Expected Work Hours
Member needs and work volume will require variable and flexible working hours, approximately 20-28 hours, each week to complete the essential duties of this job. This position may be required to work occasional evenings and weekends.
Essential Functions
- Perform routine maintenance tasks such as painting, plumbing, electrical work, HVAC, and general carpentry.
- Conduct repairs on equipment, fixtures, and facilities as needed.
- Ensure all work is performed in compliance with safety regulations and hospital policies.
- Regularly inspect buildings, grounds, and equipment to identify and address issues proactively.
- Honor and exemplify the Hannah Principles within self and team.
- Manage multiple tasks at one time; quickly and accurately shift attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
- Demonstrate a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
- Consistently provides the Member with attentive, courteous, and informative service. Gains and shows personal satisfaction from delivering great service.
- Maintains a positive outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
Duties
- Respond promptly to emergency and non-emergency maintenance requests.
- Coordinate with external contractors and vendors for specialized repairs or services that are outside of the position's scope of ability or permitting/licensing requirements.
- Maintain an inventory of tools, equipment, and supplies needed for maintenance tasks.
- Keep accurate records of maintenance activities, repairs, inspections, and driving logs.
- Work closely with hospital management and team members to minimize disruptions to hospital operations during maintenance activities and collaborate with workers and other professionals during renovations.
- Check control panels and electrical wiring to identify issues, inspect/troubleshoot equipment and systems (e.g., ventilation, air compressors, generators), maintain the functionality of safety systems (e.g., fire alarms)
- Install appliances and equipment.
- Must be comfortable with heavy lifting and physical labor.
- Keeping the delivery vehicles presentable and maintained and the warehouses clean and organized.
- Transport Pets to and from hospital appointments and between hospital locations as needed.
Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this
job at any time.
Tasks you are not allowed to do:
- Conduct major structural changes or repairs without proper authorization and oversight.
- Manage or dispose of hazardous materials without proper training and authorization.
- Use equipment or machinery they are not trained or authorized to operate.
- Perform tasks without following established safety protocols and procedures.
- Anything that is unlawful or unethical.
- Take Pets outside (except when helping Members to or from their car or performing Pet Transportation)
- Hit or yell at any Pet or treat a Pet cruelly.
- Share any patient or Member information any a non-Hannah team member.
- Take pictures or make videos or audio recordings of any Hannah Pet for personal use, except your own Pet.
Acceptable Experience, Training, and Education
- Minimum of 2 years of experience in facility maintenance or a related field.
- Proficiency in general maintenance skills, including plumbing, electrical, HVAC, and general carpentry.
- Proficiency in using hand and electrical tools and the ability to read technical manuals and drawings.
- 6+ months of customer service experience with very good communication and interpersonal skills.
- High school diploma or equivalent.
- Valid Driver's License and clean driving record.
- Comfortable working with dogs and cats.
- Previous experience working in a veterinary or healthcare environment (preferred).
Or equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
Essential Physical Abilities
- Ability to stand for extended periods, typically up to 4 hours before taking a break, and walk frequently throughout the workday.
- Ability to bend, stoop, kneel, and crouch to access and work in confined spaces, such as under sinks or in ceiling crawl spaces.
- Ability to lift, carry, and move heavy objects, typically 50+ lbs., such as tools, equipment, and supplies.
- Ability to use hands and fingers to handle, operate, activate, detect, position, and manipulate tools, equipment, and materials with precision.
- Ability to reach overhead and across surfaces to perform various tasks.
- Ability to climb ladders and stairs to reach high places and perform maintenance tasks.
- Ability to maintain balance and coordination while performing tasks that require physical stability.
- Ability to see clearly in order to determine, perceive, identify, recognize, observe, inspect, estimate, and assess at close range to read blueprints, schematics, and small print, as well as to perform detailed work.
- Ability to hear and communicate effectively by voice or phone, and interpret spoken instructions, especially in a noisy environment.
- Ability to work in varying environmental conditions, such as hot, cold, wet, or dusty areas, and tolerate exposure to noise, fumes, and odors.
- Physical strength and stamina to perform strenuous activities throughout the workday.
Hannah’s Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin, and will not be discriminated against based on disability or veteran status.
Any offer of employment is contingent on our receipt of acceptable professional references, successful completion of our pre-employment drug screening (excluding marijuana) as requested, and proof of eligibility to work in the United States.
Job Type: Part-time
Pay: From $25.00 per hour
Expected hours: 18 – 28 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
- Year round work
Work setting:
Experience:
- Maintenance: 1 year (Required)
Ability to Commute:
Ability to Relocate:
- Portland, OR: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person