Acara Solutions is seeking highly qualified candidates to work ON-SITE with our client in Lynchburg, VA. Interested?
Here's what you'll get:
Pay: $25.00 / hr.
Hours: 9/80 hrs/Week (1st shift)
Length: Temp (12 Months)
Here's what you'd do:
- Inputs and processes orders for materials or merchandise from sales staff or direct customer contact.
- Maintains customer files with sales contracts and other information.
- Distribute order sheets to respective departments.
- Coordinates with departments regarding order status, shipping dates, prices, product availability, and backorders.
- Tracks sales shipment, delivery, billing, and backlog activities.
- Interfaces with customers in response to inquiries regarding the status of orders.
- Resolves customer order difficulties and ensures customer requests are handled appropriately and promptly.
- Developing support for individual contributors.
- Works under general supervision.
- Work is less structured within identified boundaries and procedures.
- Identifies problems and issues in straightforward situations.
- Less detailed instructions are provided, and moderate peer review is needed.
- Communicates with contacts typically within the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach an agreement.
- Work is less structured within identified boundaries and procedures.
- Follows established processes to complete tasks.
- Identifies problems and issues in straightforward situations.
- Escalates issues to supervisor for resolution.
- Works to achieve operational targets within the job area, which impacts the overall achievement of results for the team.
- Work is somewhat limited in scope, typically on more minor, less structured task-related activities.
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 5 years (Preferred)
- Microsoft Office: 5 years (Preferred)
- SAP: 1 year (Preferred)
Work Location: On the road