** Please Apply In Person **
495 airport rd. Elgin IL 60123
The Host/ess is responsible for greeting and proper seating of guests as they enter the restaurant. S/he will be responsible for creating an excellent first impression as well as ensuring timely and appropriate seating of guests. The Host/ess will assist in maintaining the restaurant standards.
Essential job FUNCTIONS:
- Plans and coordinates timely seating of guests
- Greets incoming guests
- Takes reservations in person and over the phone, using professional language at all times
- Cleans and resets tables as needed
- Provides guests with high chairs, booster seats, etc.
- Ensures guests are comfortable and welcome if required to wait
- Maintains cleanliness of podium areas
- Answers restaurant telephone, responding to guests’ questions in a professional manner
- Escorts every guest to the table, hands out menus, and ensures table(s) are properly set up
- Maximizes the seating of the restaurant
- Schedules dining room reservations
- Notifies servers of guests’ special requests, events, etc.
- Completes all assigned side-work, obtaining manager’s signature when complete
- Informs server of any potential guest issues
- Familiarizes him/herself with menu
- Answers questions and/or makes recommendations on menus as needed
- Assists servers with monitoring assigned tables for customer satisfaction, quality, and additional service
- Provides assistance to restaurant staff as needed
- Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons). Reports all safety incidents to the on-duty supervisor.
- Acts with responsibility towards all company property, supplies, and equipment.
- Maintains a professional appearance. Follows dress code standards.
- Remains alert, courteous, and helpful to the guests and colleagues at all times.
- Working CONDITIONS:
- Must be able to stand on feet and walk throughout the day
- Must be able to bend, squat, push, pull
- Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid time off
- Referral program
Physical setting:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
Weekly day range:
- Every weekend
- Weekends as needed
Work Location: In person