TOUR 3 (4pm-12am)
Purpose of Position:
Clerical Associates function as liaisons between patients, their families, physicians, nursing, administration and multiple other departments. They manage patient flow via EPIC (accept, transfer and discharge patients). They provide leadership with census reports, actively participate in unit PI projects, are responsible for interacting with our admitted patients to explain and secure patients’ signatures on General Consent for Treatment, HIPPA, Acknowledgment of Receipt and Important Message forms and they prepare and secure signatures on discharge notices. Their responsible for checking the equipment on the unit and if damaged they call BioMed. They also check supplies and replenish them, keep work areas clean and organized.
Areas of Responsibilities:
UNIT 3
Summary of Duties and Responsibilities:
- Cover inpatient units as necessary
- Assist ADN and Head Nurse with administrative tasks
- Keep DMS and other metric boards up to date
- Keep area organized
- Keep forms up to date
- Make sure supplies pars are adequate
- Ensure printers and copies have sufficient paper
- Complete Important Message & Discharge notification forms, present to patients, and scan into
EPIC
- Prepare consent forms for Patient Representatives
- Notify Admitting Office of admission, expirations and transfers
- Answer telephone in a timely and professional manner
- Accurately record and transmit messages
- Locate doctors and nurses when needed
- Make telephone calls for patients
- Contact/locate providers for admissions, treatments etc. and make telephone calls to other
divisions as directed.
- Make appointment as directed
- Call for patient transportation as needed