Customer Service Coordinator
At Apex Mechanical, LLC, we distinguish ourselves from other heating, ventilation, air conditioning, and refrigeration (HVACR) companies by how we treat our customers. With a combined 60 years of experience, we believe having strong values and quality workmanship makes us leaders in the HVAC industry.
We currently have an opening for an experienced Customer Service Coordinator to join our team!
Why work for Apex Mechanical?
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Vacation, Holiday, and sick pay
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401K match w/ 4% company match
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100% Company Paid Health, Life, Dental, and Vision Insurance
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Company provided vehicle, tools, and technology
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Year-round work
Pay: $18.00/hr. - $24.00/hr.- Depending on Experience
Job Summary: This position provides customer service to our external and internal clients, providing direct support to the sales and installation departments and their customers. Some of their responsibilities include database and file management, warranty administration and maintenance, scheduling, collections and data entry. This is a high-level customer support position.
Work Hours: Monday through Friday - 8am- 4:30pm
Qualifications:
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Advanced customer service skills
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Excellent verbal and written communication skills
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Previous scheduling experience
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Sales experience
- Ability to multi-task
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Organizational skills
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Computer skills
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Previous collections experience
- Two years related experience and/or training in customer service, billing, or project management or equivalent combination of education and experience
- Contract administration
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Knowledge of industry is recommended but not required
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Service Fusion preferred but not required