Job Summary:
Under the joint direct supervision of the oncology clinical trials Principal Investigator, Co-Principal Investigator, and Administrator, this full-time position is privately (grant) funded and involves daily patient communication and coordination.
Typical Job Duties and Responsibilities:
Clinical and Administrative
- Serve as an essential link between research team, patients, and all other care providers.
- Coordination of patients’ clinical activities, including scheduling & rescheduling patient research appointments (i.e.: new and follow-up appointments with medical oncology, Radiation Therapy, PET scans, MRIs, CT & MUGA scans, and other outside appointments)
- Follow up with patients who missed their clinic appointment and give them a new return date
- Follow up regarding tests ordered to be sure they are scheduled appropriately
- Appointment reminder calls.
- Collect and process blood specimens for research patients
- Connect research patients to CCH social workers, financial counselors, and Cancer Center patient navigators to arrange transportation.
- Assist Clinical Research Associates with completion of quality-of-life surveys for various protocols
- Obtain outside records for research patients
- Assist with electronic completion and submission clinical research forms (CRFs) to all necessary NCI research groups via RAVE, RedCap or other required data management system
- Will coordinate effort with the Cancer Center Service Line to achieve common goals
Other
- Work with others to assure that personnel and protocols will operate within the defined research environment, with good level of cooperation with existing staff and programs
- Follow procedures to protect and maintain the rights and confidentiality of all human study participants
- Participate in administrative meetings and staff development meetings
- Perform other duties as assigned by supervisors
Qualifications:
- Graduate from an accredited college or university
- A minimum of one year of experience working in a research or clinical setting
- Familiarity with oncology clinical trials preferred
- Knowledge of Microsoft Office
- Ability to meet deadlines and help coordinate multiple aspects of the ongoing project
- Strong interpersonal, organizational, and problem-solving skills
- Flexibility and comfort in working in fast paced environments
- Valid drivers license for potential travel between clinical sites
Job Type: Full-time
Pay: $40,000.00 - $48,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Chicago, IL 60608 (Preferred)
Ability to Relocate:
- Chicago, IL 60608: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person