Sales Associate, CB2
Reports to: CB2 Assistant Store Manager, Sales
Job Description:
Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.
Primary Responsibilities:
● Support and maintain store sales and service goals and standards as communicated by the leadership team.
● Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers.
● Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork.
● Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers.
● Maintain a working knowledge of current products on the sales floor and sell throughout the entire store.
● Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments.
● Support the company’s mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators.
● Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
● Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy
Guide.
● Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates
● Assist customers with product selections and process all customer orders or returns.
Knowledge, Skills, and Abilities:
● Excellent interpersonal skills and ability to build rapport with customers and other associates.
● General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system.
● Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills.
● Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.
● Engage in, maintain and support store safety standards and training.
● Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus.
Experience Required:
● High school diploma/GED or equivalent required
● Customer service experience preferred;
● Retail experience preferred
Physical and Visual Activities **
On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment.
Physical Demands **
Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment.
Environmental/Atmospheric Conditions **
Hot/cold temperature changes, concrete floors, odors, dust and mechanical/electrical/chemical hazards possible
**In accordance with applicable law, associates will be provided with reasonable accommodations as necessary and appropriate to perform the position’s requirements.
NOTE: The Primary Responsibilities, Knowledge, Skills, and Abilities, Experience Required and other aspects of the job listed on this job description should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person