As a Client Representatives, you will be tasked with reaching out directly to prospective customers to facilitate sales and service enrollment on behalf of our clients.
Responsibilities of the Client Representative role:
- Initiate service education, customer acquisition, and sales process through direct contact with local community members
- Prepare for consumer interactions through entry-level Client Representative training and independent research on the network-managed services and capabilities in our local region
- Clarify current needs and wants with customers and determine their telecommunication solutions based on client offerings and sales capacities
- Build and utilize relationships with client representatives to outsource customer inquiries that may need additional service information
- Connect with management and other Client Representative team members to review client expectations, sales metrics, customer service results, and production goals
Qualities of an Ideal Client Representative Candidate:
- Genuinely interested in problem-solving, creative thinking, and helping/servicing others
- Feels comfortable asking questions to management or more senior members of the Client Representative, Customer Service, or Sales teams during training and hands-on work
- Has primary knowledge of customer service, sales, communications, marketing, or business
- Can achieve both individual and collaborative goals with other Client Representatives through time management, discipline, and organization
- Exhibits professional and personal communication skills, whether it is within the office or speaking with customers
Job Type: Full-time
Pay: From $700.00 per week
Benefits:
- Professional development assistance
Compensation package:
- Bonus opportunities
- Uncapped commission
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person