Our Company
Our Transportation company offers a full suite of value-added warehousing services and transportation management solutions to enhance operational efficiency. By offering expanded capabilities and capacity, reducing time touch and travel, and improving on-time performance, your business can count on us to manage all your supply chain needs. Companies partnering with ours will be able to focus on core business and becoming more competent, and competitive, in the market.
Purpose
The Freight Broker directly supports the Director of Operations and President. The position oversees the day-to-day freight broker needs of our company in Bowling Green, KY. The position is responsible for coordinating the transportation of goods between shippers and carriers. The position is tasked with negotiating rates, booking shipments, tracking deliveries, and ensuring customer satisfaction and is aligned with the overall strategic company goals.
Job Responsibilities
- Develop and maintain relationships with shippers, carriers, and other logistics partners; Serve as the primary point of contact for clients, addressing their inquiries and resolving any issues; conduct regular follow-ups with clients to ensure satisfaction and secure repeat business.
- Match shippers with suitable carriers based on load requirements, availability, and pricing; Negotiate freight rates with carriers to ensure competitive pricing and profitability, and book shipments and confirm logistics details with all parties involved.
- Prepare and manage shipping documents, contracts, and agreements, ensure compliance with all relevant transportation regulations and standards, and maintain accurate records of all transactions and communications.
- Monitor the status of shipments from pick-up to delivery, ensuring timely and efficient transportation, address any issues or delays promptly, coordinating with carriers and shippers to find solutions. Provide regular updates to clients regarding the status of their shipments.
- Handle invoicing, billing, and payment processing for freight transactions and manage CRM systems and databases to maintain up-to-date client and carrier information.
Qualifications
- Bachelor’s degree in logistics, business administration, or a related field preferred.
- High school diploma required.
- Proven experience as a Freight Broker or in a similar role in the transportation industry.
- Strong negotiation skills and attention to detail.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
We are proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
- Performance bonus
- Uncapped commission
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
Experience:
- Freight Brokerage: 2 years (Required)
Ability to Commute:
- Bowling Green, KY (Required)
Ability to Relocate:
- Bowling Green, KY: Relocate before starting work (Required)
Work Location: In person