**Overview:** We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk/Night Auditor. This position plays a crucial role in ensuring exceptional guest experiences during their stay at our hotel. **Responsibilities:** - Greet guests in a friendly and professional manner - Check guests in and out of the hotel efficiently - Answer phone calls and direct inquiries to the appropriate department - Handle guest requests and resolve any issues promptly - Process payments and maintain accurate records - Perform night audit duties, including reconciling daily transactions - Ensure the safety and security of the property during the night shift **Experience:** - Previous experience in guest services or hospitality management preferred - Strong phone etiquette and customer service skills - Knowledge of front desk operations and hotel management practices - Ability to communicate effectively with guests and team members - Multilingual or bilingual skills are a plus for better guest relations Join our team and be part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work setting:
Ability to Relocate:
- San Juan, PR 00911: Relocate before starting work (Required)
Work Location: In person