Washington Orthopaedic Center Physical Therapy (WOC) is seeking a Therapy Care Coordinator/Physical Therapy Technician to serve in their Outpatient Therapy Clinic.
At WOC our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients.
Benefits:
- Day 1 Health, Vision, and Dental plans
- Day 1 PTO accrual plan + holidays
- Employer paid LTD & Life Insurance
- Employee paid STD
- 401K & Roth options are available
Job Duties:
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the clinic area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Protects patients' rights by maintaining the confidentiality of personal and financial information.
- Knowledge of optimizing scheduling for the patient and corresponding appointments within the practice.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).
- Verify Benefits and obtain authorization to treat from a variety of medical coverage payors.
- Preparing rooms for patient visits
- Cleaning and organizing for patient services
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Other duties as assigned.
Minimum Requirements:
- 1-2 years in a medical office environment preferred
- 1-2 years in a physical therapy environment preferred
- Experience with EMR systems preferred
- Knowledge and understanding of insurance authorizations
- Proficient in Microsoft Office & Outlook
- Excellent Customer Service and Telephone skills
Req #2527
Job Type: Full-time
Pay: $16.28 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Application Question(s):
- What is your desired hourly rate of pay?
Work Location: In person