Medical Receptionist/Referral Specialist
North Coast Ophthalmology is a rapidly growing private practice located in Eureka, CA. We are committed to providing the highest quality of care in a friendly and supportive environment for our patients and their families.
Job Summary:
The ideal candidate will be able to greet patients in a friendly and professional manner, check them in and out, answer multi line phones, schedule appointments, process incoming referrals, answer questions about services offered and assist with other tasks as assigned by the provider.
Job Duties:
Greets patients in a friendly and professional manner
- Answers questions about services offered and assist with other tasks as assigned by the provider
- Maintains security by following procedures for screening visitors, checking them in/out, blocking door locks, etc. and responding to alarms when required
- Escort patients to exam rooms when necessary
- Maintains clean reception area by sweeping, dusting, hand washing windows, cleaning up after patients, etc.
- Assist with scheduling appointments for patients
- Answer incoming phone calls from patients' families or providers' staff
- Maintain patient charts and accurate follow-up calls for all patients as needed
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person