Build the future of data. Join the Snowflake team.
The most important users of Snowflake are the data managers and administrators - the people who set up, manage, and keep Snowflake running for the entire data teams at their own companies. Snowflake has dramatically reduced the amount of administration that's needed, but that also means that we need to make these super users incredibly effective and efficient, even when managing an environment spanning multiple clouds and geographies, tens of thousands of end users, and hundreds of critical business processes. For many of these users, if Snowflake isn't running perfectly, their whole business is severely impacted.
We're looking for a Senior Product Manager to own the experience of Managing Snowflake. This ranges from how they configure Snowflake both in the UI and via other tools, how they set up limits and governance, how they secure data and enable users, and how they monitor the entire complex system to make sure that they are getting the most out of their spend while at the same time enabling as many users as possible. It's an opportunity to define what it means to administer and manage Snowflake, and to turn our most vocal champions into superheros in the eyes of their own teams.
- Define and evolve the product vision and direction for making it easy to administer your account from understanding cost to setting controls to working with third party tools.
- Work in a cross functional and collaborative role spanning several teams such as product, design, engineering, marketing, sales and support.
- Ship features and improvements frequently and iteratively. You will own getting your product out the door, and you will own making sure it's constantly getting better.
- Be responsible for all aspects of your product - if anything goes wrong, you'll be on the front lines fixing it.
- Work hand in hand with customers, engaging in frequent conversations both onsite and in customer offices to understand their needs, gather feedback, and overall ensure that product direction is in tune with customer needs. You'll often go stretches where you're talking to multiple customers every day, and you'll rarely go more than a week without a deep customer conversation.