Join Our Growing Team!
McVay heating, cooling and plumbing is expanding! We are looking to hire a customer service representative. The ideal customer service representative supports customers by providing helpful information, answering customer questions and booking appointments. Customer service representatives are the front line of support for our customers and ensure that customers' needs are met. Please apply if you enjoy speaking with people, are energetic, possess excellent communication skills, have prior call center experience and are able to prioritize customer requests. Some call center experience is preferred but no required. We will provide on the job training with opportunities to advance.
Additional duties include:
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Communicate with customers through various channels.
- Keep records of customer interactions, transactions and comments.
Highly competitive wages, bonuses, health care benefits that start on day one and many other perks are offered. Apply now and join a local company that is growing and truly cares about its employees!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- Call Center or Customer Service: 1 year (Preferred)
Work Location: In person