Artemis Distribution is looking for a Junior Service Technician to join our growing team in the health & wellness industry. As a Junior Service Tech you will provide repair and maintenance services for our products. A can-do attitude coupled with attention to detail is a must.
Responsibilities:
- Diagnose, repair, and perform quality inspections of devices.
- Perform adjustments, calibrations, and repairs on ‘hand-crafted’ electronic devices.
- Document steps taken in troubleshooting in ticket notes and worksheets, and record all parts used.
- Follow tutorials and standard operating procedures when available.
- Maintain accurate documentation of device condition before and after work is performed, often creating internal videos demonstrating condition and functionality
- Identify potential problems with regards to inconsistent quality of devices and their parts, and convey them to our Head of Technical Services.
- Work collaboratively with team members and cross-departmentally while also demonstrating accountability and independence in completing tasks.
Key role behaviors:
- Thrive in a fast paced environment with the ability to multitask, keep organized, and follow through.
- High emotional maturity and integrity when handling client demands.
- Pro-active with a positive energy and a team player who is considerate in shared workplaces.
- Can do attitude and hands on approach, no task is too small for you to conquer.
Qualifications:
- A technical degree or certification, OR 1-2 years relevant experience in medical device, robotics, and/or automotive repair.
- Basic soldering skills (chipset/board level not required).
- Ability to use a multimeter.
- Ability to adhere to tutorials and standard operating procedures as well as problem-solve.
- Aptitude for tools and hardware; most repairs involve working with hardware less complex than a desktop PC, or automotive parts for vehicles 25+ years old.
- Must be able to work safely with motor-driven moving parts, heat and cold generating surfaces, coolant flow systems, and more.
Location: Brooklyn, New York
Artemis Distribution is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Experience level:
Schedule:
Work setting:
Application Question(s):
- Why do you want to join Artemis?
Work Location: In person
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
Experience:
- Technician: 1 year (Required)
License/Certification:
Ability to Commute:
- Brooklyn, NY 11222 (Required)
Ability to Relocate:
- Brooklyn, NY 11222: Relocate before starting work (Required)
Work Location: In person