```Duties``` - Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner. - Manage and coordinate fleet operations, including transportation planning and dispatching. - Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date and properly documented. - Utilize software management systems to track service calls and update customers on progress. - Collaborate with team to optimize and ensure on-time arrival. - Communicate effectively with techs, vendors, and internal teams to ensure smooth operations and customer satisfaction. - Handle incoming calls on phone systems, addressing customer inquiries, providing information, and resolving complaints. ```Requirements``` - Proven experience in customer service or related field. - Strong communication skills, both written and verbal. - Proficient in data entry and computer skills. - Ability to multitask and prioritize tasks in a fast-paced environment. - Excellent problem-solving skills and attention to detail. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $15.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Glennville, GA 30427: Relocate before starting work (Required)
Work Location: In person