We are seeking a motivated and customer-focused individual to join our team as a Customer Service Associate. This position offers the flexibility to work remotely or in the office, providing support to our valued customers. If you have a passion for helping others and excellent communication skills, we want to hear from you!
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues and complaints with empathy and efficiency
Provide product information, pricing, and availability to customers
Assist customers with order processing and tracking
Collaborate with other team members to ensure customer satisfaction
Excellent communication skills, both written and verbal
Strong problem-solving abilities
Ability to multitask and prioritize in a fast-paced environment
Previous customer service experience preferred
Proficiency in Microsoft Office and CRM software
If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for the Customer Service Associate position. Join our team and make a difference in the lives of our customers!
Compensation Range: $55K - $60K