Job Summary:
We are seeking a skilled Service Writer to join our team. The Service Writer will be responsible for assisting customers with their vehicle service needs and ensuring a seamless service experience.
Responsibilities:
- Greet customers and assist them with scheduling service appointments
- Listen to customer concerns and accurately document issues
- Provide estimates for repairs and services, explaining details clearly to customers
- Coordinate with technicians to ensure timely completion of service work
- Communicate updates on service progress to customers
- Handle cash transactions and process payments
- Transmit accurate information to the appropriate departments
Skills:
The ideal candidate should possess the following skills:
- Proficiency in cash handling procedures
- Knowledge of vehicle maintenance and automotive services
- Understanding of automotive sales processes
- Ability to align and perform brake repairs
- Familiarity with shocks, struts, and automotive diagnostics
- Experience in auto body repair is a plus
Joining our team as a Service Writer offers the opportunity to work in a dynamic environment where your skills will be valued. If you have a passion for automotive services and customer satisfaction, we would love to hear from you.
Job Type: Full-time
Pay: $38,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Day range:
Shift:
Work Location: In person