Garfield Health Center located in the San Gabriel Valley is seeking a part time Bilingual Mandarin or Cantonese Front Office Receptionist. We are looking for a staff to be stationed in our Rowland Heights clinic. Individual must possess a strong work ethic background and have a great positive attitude. We would like someone that enjoys jumping in with the team and wants to be part of a team player environment.
Primary/Essential Duties and Responsibilities:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Required language: Mandarin or Cantonese (preferably Mandarin)
Part time: 32 hours per week. Saturday availability.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Weekends as needed
Language:
- Mandarin or Cantonese (Required)
Ability to Relocate:
- Rosemead, CA: Relocate before starting work (Required)
Work Location: In person