Administrative Assistant
Job Description:
The Watersafe Administrative Professional is responsible for providing unparalleled customer service to all Watersafe families while adhering to all Watersafe Swim School policies and procedures. Watersafe Swim School conducts business with children of all ages. It is every employees responsibility to help maintain a safe and clean environment at all times. Watersafe Office Personnel are responsible for providing timely, attentive, upbeat service and making sure the customer needs are met in a manner that reflects positively on the company.
Duties:
- Unconditional respect to all that enter Watersafe (staff, clients, guests)
- Providing optimal customer service (phone, email, text and in person) to all Watersafe families
- Adhering to all policies detailed in the Watersafe employee manual
- Lesson scheduling
- Receiving payments
- Phone services
- Texting services
- Email Services
- Check google calendar in case someone is out for the day
- Print out Sub notes if available
- Printing Daily Schedules/ Pool Trainee Schedules
- Send out welcome emails to new clients (Constant Contacts)
- Counting cash drawer at the start of the morning or before closing at night
- Help restock & count inventory
- Computer based activities/projects
- Following all Watersafe operating procedures
- Following all Watersafe safety procedures
- Assisting in maintaining a clean and safe facility
- Reporting all incidents, accidents, and staff/customer/facility related issues to the Manager
- Reporting all teaching issues to a Manager
- Attending and participating in all staff meetings and training sessions
- Communicating all requested schedule changes (permanent, temporary, vacation) via email
- Maintaining and promoting, positively, the good reputation of Watersafe Swim School at all times, both during scheduled shifts and while away from the school
Overall, it is the responsibility of the Office Personnel to, within Watersafe policies and procedures, provide the best customer service possible to every client that walks in the door. The above duties are the basis for the position of Front Office/Reception. Other, occasional duties may include supplementary duties that utilize each individual employee’s strengths. All supplementary duties will be assigned as necessary and will be discussed before they are required.
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Job Type: Part-time
Pay: From $17.25 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple locations