Wax Nashville is a woman owned business run by extremely talented women. We strive to provide excellent service while offering our guests an experience to remember - in a warm, inviting atmosphere. We believe our Estheticians are the best in the business. When you come to WAX Nashville, we want you to feel like family.
We are looking for a friendly and organized Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing outstanding customer service and administrative support to ensure the smooth operation of our salon.
Responsibilities:
- Greet clients warmly upon arrival and provide them with a welcoming experience.
- Manage the salon’s front desk, including answering phones, scheduling appointments, and handling inquiries.
- Process payments, handle cash transactions, and maintain accurate records.
- Manage client files and update contact information as necessary.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
- Coordinate with estheticians to manage their schedules and client appointments.
- Handle client complaints and feedback professionally, escalating issues to management as needed.
- Promote and upsell salon products and services to clients.
- Assist with general administrative tasks and special projects as required.
Requirements:
- Previous experience as a receptionist or in a customer service role, preferably in a salon or spa environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Professional appearance and demeanor.
- Flexible availability
Benefits:
- Competitive hourly wage ($16/hour) plus product commission
- Employee discounts on products and services.
- Positive and supportive work environment.
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Expected hours: 21 – 28 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- No weekends
- Weekends as needed
Ability to Commute:
- Nashville, TN 37206 (Required)
Ability to Relocate:
- Nashville, TN 37206: Relocate before starting work (Required)
Work Location: In person