Are you looking to gain experience in improving the quality of life of our children, and prepare them for a better future, join us;
We are hiring Clients Relation Coordinator to join our team of ACT “Autism Care Therapy”
Our ideal candidate...
The focus of the role is on maintaining client satisfaction, retention, and referrals. The CRC will also be accountable for efficiently resolving and/or escalating client concerns, liaising and addressing complaints in collaboration with applicable departments.
- Participate in community outreach programs and present ACT in the community and other events.
- Complete the intake process of potential clients.
- Coordinate the enrollment process of clients with branch management, scheduling, and other relative departments.
- Develop and manage key client relationships once the client has enrolled.
- Create and maintain client documentation in the appropriate format.
- Create and manage client satisfaction procedures including client’s satisfaction and advocacy.
- Add clients to the EMR system and maintain their information.
- Be a champion for ACT’s goals, its people and its mission, exemplifying its values, while supporting ACT’s strategic business building initiatives.
- Contribute to the development and fine-tuning of the process, procedures, and policies related to clients and their needs.
- Coordinate with providers to ensure the best services are provided.
- Perform other responsibilities assigned by management.
Qualifications
- At least 2 years experience as a client relations coordinator in similar industry field of ABA.
- Bilingual English and Spanish.
- Reliable transpiration.
- Must be over the age of 18.
Why ACT;
We “Autism Care Therapy” stand for compassionate care for clients and employees. By joining the team at ACT, you will find compassion in the way that we handle employees and clients. We strive for our team to achieve excellence and encourage innovation. At ACT, we encourage our team member to be themselves, ask for help, and grow to excel in their careers.
Our benefits...
- Competitive compensation.
- Healthcare.
- Competitive Paid Time Off (PTO).
- Millage (client to client).'
Job Types: Full-time, Part-time, Contract
Pay: From $35,000.00 per year
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Health insurance
- Paid time off
Weekly day range:
Work setting:
Ability to Relocate:
- Lombard, IL: Relocate before starting work (Required)
Work Location: In person